AM
Amu M
1 reviews | Active since Aug 2026
26 Aug 2026, 20:14
Bad service
I wouldn't recommend pluxnet due to poor service..how can u charge reconnection fee of R200 while I didn't use it for that month .why not specify that this is a month to month contract u have to pay every month rather than saying ur bill is up-to-date after some hours you need to pay reconnection fee how come
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Pluxnet Fibre's replyOfficial
27 Aug 2026, 09:05We’re sorry to hear about your experience, Amu, and we understand your frustration regarding the reconnection fee and the concerns you’ve raised about the billing and contract terms.
We’d like to investigate your account to better understand what happened and ensure your concerns are properly addressed. Please send us your account details or reference number via private message so that our team can look into this further.
Regards,
PluxNet Customer Care
PluxNet Customer Care
Pluxnet Fibre's reply27 Aug 2026, 09:05
Official
We’re sorry to hear about your experience, Amu, and we understand your frustration regarding the reconnection fee and the concerns you’ve raised about the billing and contract terms.
We’d like to investigate your account to better understand what happened and ensure your concerns are properly addressed. Please send us your account details or reference number via private message so that our team can look into this further.
Regards,
PluxNet Customer Care
PluxNet Customer Care