PE
Pieter E
1 reviews | Active since Mar 2014
04 Oct 2025, 11:09
BAD SERVICE - BLAME SHIFTING
I have a horrible experience with them. I pay R599 per month to be connected 24/7. Every time you call them when you are down, they blame Openserve. Frankly, who they outsource to deliver the service has nothing to do with me, as they need to sort their "suppliers: - I need the service I pay for
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Pluxnet Fibre's replyOfficial
06 Oct 2025, 10:09Dear Pieter,
We’re truly sorry to hear about your experience and the frustration caused by the interruptions in your service. We completely understand your concern, you deserve reliable connectivity for the service you’re paying for. Please know that your feedback has been noted, and we’ve escalated your case to our technical team for urgent resolution.
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience.
Best regards,
PluxNet Fibre
We’re truly sorry to hear about your experience and the frustration caused by the interruptions in your service. We completely understand your concern, you deserve reliable connectivity for the service you’re paying for. Please know that your feedback has been noted, and we’ve escalated your case to our technical team for urgent resolution.
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience.
Best regards,
PluxNet Fibre
Pluxnet Fibre's reply06 Oct 2025, 10:09
Official
Dear Pieter,
We’re truly sorry to hear about your experience and the frustration caused by the interruptions in your service. We completely understand your concern, you deserve reliable connectivity for the service you’re paying for. Please know that your feedback has been noted, and we’ve escalated your case to our technical team for urgent resolution.
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience.
Best regards,
PluxNet Fibre
We’re truly sorry to hear about your experience and the frustration caused by the interruptions in your service. We completely understand your concern, you deserve reliable connectivity for the service you’re paying for. Please know that your feedback has been noted, and we’ve escalated your case to our technical team for urgent resolution.
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience.
Best regards,
PluxNet Fibre