AH
Addison H
1 reviews | Active since Aug 2025
18 Nov 2025, 10:45
BAD SERVICE
Just the worse, my last payment was on the 3rd of November 2025 and they kept on disconnecting saying I haven't paid, yet I've sent my receipt to countless consultants a Thabiso and a Xola via their emails, it took them one week to reconnect me yet my payment was still not appearing on my portal. Then today the 18th of November 2025 I get a message stating that I've been disconnected again for not paying yet I paid R650 on the 3rd of November time was 18:40 and checkers using their Easypay reference number. This is so frustrating
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Replies (1)Pluxnet Fibre's replyOfficial
18 Nov 2025, 10:58Hi Addison,
We’re really sorry for the frustration you’ve experienced. We’ve escalated your query for urgent investigation. We will have our support team contact you immediately to resolve, thank you for your understanding.
Best regards,
PluxNet Fibre
We’re really sorry for the frustration you’ve experienced. We’ve escalated your query for urgent investigation. We will have our support team contact you immediately to resolve, thank you for your understanding.
Best regards,
PluxNet Fibre
Pluxnet Fibre's reply18 Nov 2025, 10:58
Official
Hi Addison,
We’re really sorry for the frustration you’ve experienced. We’ve escalated your query for urgent investigation. We will have our support team contact you immediately to resolve, thank you for your understanding.
Best regards,
PluxNet Fibre
We’re really sorry for the frustration you’ve experienced. We’ve escalated your query for urgent investigation. We will have our support team contact you immediately to resolve, thank you for your understanding.
Best regards,
PluxNet Fibre
