1 reviews | Active since Aug 2017
Bad service
I just wanna take this opportunity and express my disappointment in Pluxnet. I have never experienced such service failure in my entire life. Uh, they provide internet services but unfortunately half of the time the service is offline. When you call through the call centre, no one takes responsibility. No one is willing to ask - lack of escalations, lack of accountability. One manager who's always available but not always willing to assist, which he doesn't have a reporting manager. So this company, uh, they just do everything in their power to make sure that they disappoint you. Every single time whenever you make a call to the call centre, I know my issue will never be resolved. You just have to sit for days without the internet. Just have to wait for them to resolve whatever issues they have. Mind you, some of us work from home and we get impacted a lot. So unfortunately, I'm cancelling my account with you guys. So ja, good luck doing business with other people. Be careful of Pluxnet. Guys, this company is, it's a rip-off. You just pay and you never get the services.
PluxNet Fibre
PluxNet Fibre
