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Hi Thandazile, we’re very sorry to hear about your experience. We understand how frustrating it must be to have your voucher show as used but not received by us. For your security, we can’t resolve voucher issues directly in public, but we’d like to investigate this urgently. For quicker response, please email *** with the voucher details and proof of purchase.

Your trust is important to us, and we’ll do our best to resolve this quickly. 

Best regards, 
PluxNet Fibre