1 STAR

Worst service ever. I have been having problems for a week now but still no answers. I buy lots of data on a daily hoping the issue will be resolved. They promise to call back to give a feedback and they never honour that. When I ask for the person who helped me the previous time, it's still impossible. I give the same information everyday to new agent who promises to have it fixed but nothing. They cannot send a technician to have a look on the problem. I wouldn't recommend Pluxnet or metro fire. They are the same. Each exonerates themselves from the responsibility, yet their system are in sync. They blame each other while the customer is suffering.