Worst customer service

I am a regular client at plumblink mosselbay and seriously their service is really on standard. For three umpteenth time I have called regarding stock and everytime someone says they will call me back and they don't I buy a lot and then I have to call after them !!! Customer service is **** to be honest keep your word when you say you gonna call back in a day or 2 and then I the client have to call back after 3 or 4 days and then still they didn't follow up when stock will be arriving or Eben ordered !!!