Bad Attitude, passing the buck, no feedback

In October last year Plumblink charged me R25 000 to install a faulty solar geyser by Rashid Latief, that I received NO REBATE from even though it clearly states Eskom approved on the panel, then has chosen to ignore my complaints for the past 5 months, saying 1)the problem doesnt exist, the fault is not with the geyser, or simply telling me he has been sick for a week(last excuse), even though ive had the problem for the last 23 weeks!!!<br> The geyser makes a rattling sound INSIDE the geyser when opening water, how is it NOT your geyser thats faulty?!! Now the solar panel leaks steam too,...is that also not your problem Shaz?!!