NO CUSTOMER SUPPORT NO UNDERSTANDING NO ADHERING TO POP ACT

<div>I had contacted the support centre for playbets to query my account.on the LIVE CHAT

The agent had responded very quickly but the I had explained my query and the agent had asked me if I'm (******cc) won't mention until I'm contacted that information is totally incorrect to mine (way off) there after the agent had asked me for more of my information and tells me that the information given is not the same as what they see

I then send several screeN shots of my account the agent is very addiment that it is not me later.

There after they the agent gives me information on the account.

The agent did not both to check if it was ok to continue with the call as the POPI act should protect us the consumer from companies giving out our information to **********.

Playbet should not be allowed to give out information to the whole world.

There after I get a call from playbets the person tried to argue that they are RIGHT I had asked for a recording of the call and the persons NAME I was told they not allowedto give names I can use agent then I had requested a reference number she advised that she will send it I had refused to have that and I had asked to have one before the call ended the agent cut the call.

I feel that everyone that plays online gambling should know about this and they should not play until we know that our information is safe.

Worst ever service given by a support centre.

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