PD
Paul D
1 reviews | Active since Jul 2015
09 Jul 2015, 13:01
The worst service i have ever had
HI <br> I WOULD LIKE TO COMPLAIN ABOUT THE SERVICE I RECEIVED FROM YOUR RANDPARK RIDGE BRANCH I MADE AN ORDER TO BE DROPPED OFF, I ORRED A 2L COKE A LRG MIAMI PIZZA AND A SMALL MIAMI SUB. 10MIN LATTER IM CALLED BY THE BRANCH TO TELL ME THAT THEY HAVE NO SUBS SO I CHANGE TO A PIZZA A SMALL HAWAIIAN AND 25MIN AFTER THAT THEY DELIVER THE ORDER THEY BRING ME THE WRONG COOL DRINKS AND SAY THEY DIDN'T HAVE STOCK OF WHAT I ORDERED NOR DID THEY DELIVER MAN HAVE ENOUGH CHANGE! SO THE AMOUNT IN QUESTION WAS R148.00 AND I HAD 2 X R100.00 NOTES.... THIS IS UNACCEPTABLE!
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Pizza Perfect's replyOfficial
02 Sept 2015, 12:55Hello PaulDuncan911,
Thank you for alerting us to this matter.
I have tried calling you to follow up, however I will try again later today.
On behalf of Pizza Perfect Head Office I would like to apologise for the inconvenience this matter has caused you and assure you that this is not the service we demand from our stores.
Your complaint has been sent to both the store owner and our Operations Department for investigation and follow up.
Please feel free to contact me directly if I can assist with anything else.
Regards
Monique
***
Thank you for alerting us to this matter.
I have tried calling you to follow up, however I will try again later today.
On behalf of Pizza Perfect Head Office I would like to apologise for the inconvenience this matter has caused you and assure you that this is not the service we demand from our stores.
Your complaint has been sent to both the store owner and our Operations Department for investigation and follow up.
Please feel free to contact me directly if I can assist with anything else.
Regards
Monique
***
Pizza Perfect's reply02 Sept 2015, 12:55
Official
Hello PaulDuncan911,
Thank you for alerting us to this matter.
I have tried calling you to follow up, however I will try again later today.
On behalf of Pizza Perfect Head Office I would like to apologise for the inconvenience this matter has caused you and assure you that this is not the service we demand from our stores.
Your complaint has been sent to both the store owner and our Operations Department for investigation and follow up.
Please feel free to contact me directly if I can assist with anything else.
Regards
Monique
***
Thank you for alerting us to this matter.
I have tried calling you to follow up, however I will try again later today.
On behalf of Pizza Perfect Head Office I would like to apologise for the inconvenience this matter has caused you and assure you that this is not the service we demand from our stores.
Your complaint has been sent to both the store owner and our Operations Department for investigation and follow up.
Please feel free to contact me directly if I can assist with anything else.
Regards
Monique
***