CW
Crispin W

1 reviews | Active since Oct 2016

21 Oct 2016, 21:57

Terrible service

<p>I placed my order at 19h00 and at 21h30 it arrives ice cold. I refused to pay and sent it back. I phoned the store and spoke to the manger to let her know I was unhappy. Later on she phones back saying she is sending the driver now with my pizza and a 2L coke for the inconvenience. Pizza still has not arrived. Absolutely terrible service </p>

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Replies (1)
Pizza Perfect
Pizza Perfect's reply24 Oct 2016, 13:28
Official

Good afternoon Crispin

Thank you for alerting us to the service you have received.

On behalf of Pizza Perfect Head Office, I would like to apologise for the inconvenience this matter has caused.

I have sent your complaint to our Operations Department as well as the store owner who will investigate and resolve this matter.

Please feel free to contact me directly if I can assist with anything else.

Kind regards

Monique

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