Terrible Service

<p>I BOUGHT A PIZZA AT pizza BLUE VALLEY MALL STORE IN CENTURION, GAUTENG. YOUR STAFF HANDED THE HOT PIZZA TO MY 2 YEAR OLD SON, HE GOT BURNT AND DROP THE PIZZA ONTO HIS LAP. ONE OF YOUR STAFF CAME, QUIETLY SHOVED THE PIZZA INTO THE ******* BIN. I ASKED TO HAVE ANOTHER PIZZA. I WAITED FOR ANOTHER 5 MINUTES THINKING THAT ANOTHER PIZZA IS BEING MADE. I WAS EVEN PREPARED TO PAY FOR IT TO CALM DOWN MY SON. AND YOUR STAFF EMERGED TO TELL ME THAT THEY CANNOT GIVE ME ANOTHER PIZZA BECAUSE THE OWNER SAID IT WAS MY PROBLEM. NO ONE SAID SORRY OR SHOWED ANY REMORSE DESPITE MY SON CRYING FOR A GOOD 5 MINS AND ASKING FOR A NEW PIZZA. INSTEAD OF APOLOGIZING OR INFORMING ME THAT I AM WAITING FOR ANOTHER PIZZA I HAVE TO PAY FOR IT AGAIN, THEY DECIDED ALL TO SHUT THEIR MOUTHS, WHILST MY SON WAS CRYING. I WAS DISAPPOINTED BECAUSE I BUY AN AVERAGE 2 PIZZAS A WEEK FROM THAT STORE. NOW I HAD TO DRIVE ANOTHER 10 MINS TO DOMINOS PIZZA TO COMFORT MY SON. ITS BETTER YOU TRAIN YOUR STAFF ON BASIC MANNERS, EVEN JUST TO LEARN TO SMILE AT A CUSTOMER, SAY SORRY EVEN TO YOUNG CHILDREN. ITS VERY HUMAN TO DO SO.</p>