DK
Delene K

1 reviews | Active since Feb 2012

21 Jun 2016, 01:36

Staff using the services of the company for personal use.

<p>I'm going to try and keep my complaint short</p> <p>An employee from the GARSFONTEIN branch, ********** 757, named Caroline, made a personal deal with me buying a stove, and had an agreement on hèr fetching the item from me shortly after she phoned me that specific morning. Initially I didn't know that shes working for pizza perfect, and obviously didn't know that she will make use of one of pizza perfects' vehicles. After her not pitching, I contacted her in the afternoon whereby she rep**** she's waiting for the driver to return from deliveries. I mentioned by then that why she didn't keep me updated as I was waiting for her to arrive the whole day.She then at that time, close to 17h 00 said she's on her way. Still after 17h 00 nobody has arrived and I requested from her to pay a holding deposit. Which she agreed and only by 19h30 at night a driver from their branch named Wellington, arrived with a VW company car, dropping her deposit, and said that Caroline will fetch the item in the morning. The next morning came and went, nobody pitched as neither had I received any calls.. still awaiting Caroline..</p> <p>The whole of the next days' morning I also haven't received any calls to keep me informed..</p> <p>Close to lunch time, Caroline phoned to say they are on their way...</p> <p>By 15h00 nobody has arrived, and no calls was made again to keep me informed. With no success on making calls from my side, as I had received calls from other clients who where interested in buying the item, I then sent a message to her that if nobody by 16h00 have arrived to fetch the item, I will have to sell it to another client, and she would obviously loose her deposit, cause that's within the law..and made me wait for close to two days, uninformed...</p> <p>This is where Caroline started threatening me with *****ing her money and that she will invade my property and complex where I stay..She kept on phoning me from the landlines from her branch and a few times from her cell. She also had sent the driver Wellington again with a company car to the complex where I live and insisted entering..whereby the security of our complex refused. Still for the whole of Friday the 17th, she sent threatening smses, including words of black/white people, and me *****ing, and that she will "come" for me..and that she knows a lot of people who will sort me out."</p> <p>I didn't answer any further calls from her or unknown numbers, due to this matter. By Monday the 20th, she continued with severe threats, and again calls from the branches' landlines. </p> <p>This is an extreme negative situation for pizza perfect, as an employee of PP , using the services of the business to cause and threaten a client with their lives. Including using the company's vehicle for personal transport, on the company's expense. And threatening me that her boss will come for me..</p> <p>If I would be find guilty of such action within my own working environment, I would forsure face disciplinary actions against me and if not, being dismissed. </p> <p>No one can afford being threatened to such an extend as I am by this Lady, Caroline. Especially where she didn't keep to a simple agreement of buying and selling an item, and pulled her business's name into it to threaten me.</p> <p>This is of serious matter, please may I request to have this matter investigated urgently.</p> <p>I have also sent a complaint to Pizza Perfects' Head Office, and awaiting a reply as well as a personal apology from their Employee..</p> <p>Thank Hello Peter again for your assistance </p>

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Replies (1)
Pizza Perfect
Pizza Perfect's reply11 Aug 2016, 13:27
Official

Hello Delene

We have spoken to the store owner of Pizza Perfect Garsfontein, and no employee by the name of Caroline works at this store.

Please feel free to contact me direclty if I can assist with I can assist with anything else.

Kind regards

Monique

********** 405