EM
E M
1 reviews | Active since Mar 2011
18 Sept 2015, 19:08
Refusing to bring pizza to my door
I don't understand why PizzaPerfect Helderkruin has suddenly decided that they wont bring the pizza to my front door and expect me to go outside to get my pizza. It is RIDICULOUS!!!! The person delivering the pizza (we have probably ordered from them about 100 times and they should know my phone number from even before they moved) told me he wont enter my premises to bring the pizza to me and if I want the pizza I have to come fetch it at the gate or else I wont get my pizza... Why do they offer a so called delivery service? PATHETIC!!!!!!
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Replies (1)
Pizza Perfect's replyOfficial
21 Sept 2015, 14:09Hello MrsM,
Thank you for taking the time to report the delivery service you have received from our Helderkruin branch.
On behalf of Head Office, I would like to apologise for the service you have received.
I have sent your complaint to our Operations Department who will investigate this matter, and will report back to you as soon as I have feedback.
Please feel free to contact me directly if I can assist with anything else.
Regards
Monique
***
Thank you for taking the time to report the delivery service you have received from our Helderkruin branch.
On behalf of Head Office, I would like to apologise for the service you have received.
I have sent your complaint to our Operations Department who will investigate this matter, and will report back to you as soon as I have feedback.
Please feel free to contact me directly if I can assist with anything else.
Regards
Monique
***
Pizza Perfect's reply21 Sept 2015, 14:09
Official
Hello MrsM,
Thank you for taking the time to report the delivery service you have received from our Helderkruin branch.
On behalf of Head Office, I would like to apologise for the service you have received.
I have sent your complaint to our Operations Department who will investigate this matter, and will report back to you as soon as I have feedback.
Please feel free to contact me directly if I can assist with anything else.
Regards
Monique
***
Thank you for taking the time to report the delivery service you have received from our Helderkruin branch.
On behalf of Head Office, I would like to apologise for the service you have received.
I have sent your complaint to our Operations Department who will investigate this matter, and will report back to you as soon as I have feedback.
Please feel free to contact me directly if I can assist with anything else.
Regards
Monique
***