SL
Samantha L

1 reviews | Active since May 2016

20 May 2016, 17:50

Primrose repeated poor service

<p>We are regular customers. When the women answer the phone in the shop always a stuff up. Tonight I order 2 pizzas and ASK for cooldrink special because the women NEVER offer it when you order 2 large pizzas. AFter an hour call to find out where delivery is and told its on its way. Told its a spicy chicken and a bella. I ordered a bella and steak pizza! Driver came and I sent him back to shop. After an hour told shop no longer want the order. Not first time wrong order but before we ate it. And specials notmentioned either. 1.5 hours later and my family hungry. Get your act together!!!!</p>

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Replies (1)
Pizza Perfect
Pizza Perfect's reply27 May 2016, 09:34
Official

Hello Samantha

Thank you very much for alerting us to this matter.

On behalf of Pizza Perfect Head Office, I would like to apologise for the inconvenience this matter has caused you.

Your complaint has been sent to the store owner of Primrose, Luigi, who is busy investigating this matter.

As soon as I have feedback, I will revert back to you.

Kind regards

Monique

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