1 reviews | Active since May 2013
PLASTIC BREAD CLIP FOUND IN PIZZA-SUB???
Hi,<br> <br> Just to bring to your attention that this evening we ordered food from Pizza Perfect (Ruimsig). When the delivery guy arrived, we got the food and my husband started eating before i did, only to end up hearing him choke, eventually he got this object out of his mouth and realized it was a plastic clip that is usually used to close a bread bag. So my question is.. HOW DOES THIS GET IN OUR FOOD?<br> <br> I have a 2 year old and God forbid it was in his food... He would have landed up in hospital or even worse. How can something like this be overlooked... It is shocking to say the least!<br> <br> We phoned the branch that we ordered from (lady i ordered from and dealt with my 2nd calls name was Charmaine) immediately to report what had happened, their reply was they will send a new sub to make up for the one in which the object was found but the owner/ manager will only phone us tomorrow, which i think is pathetic!! When something like this happens you need to investigate immediately and not wait until you have time or when it is convenient for you. <br> <br> To me this isn't about reimbursing food , but this is such a danger to any other person and/or child! I have photos of the object if it is needed.
Thank you very much for taking the time to report your experience on the HelloPeter website.
On behalf of Head Office, I would like to apologise for the inconvenience caused with regards to this matter.
As telephonically discussed, would you please be so kind as to send me the pictures of the bread clip to assist me in my investigation.
Your complaint will be sent to the store owner for investigation after which we will provide you with feedback.
Please feel free to contact me directly should you have any other questions.
Regards
Monique
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Thank you very much for taking the time to report your experience on the HelloPeter website.
On behalf of Head Office, I would like to apologise for the inconvenience caused with regards to this matter.
As telephonically discussed, would you please be so kind as to send me the pictures of the bread clip to assist me in my investigation.
Your complaint will be sent to the store owner for investigation after which we will provide you with feedback.
Please feel free to contact me directly should you have any other questions.
Regards
Monique
***
***
