1 reviews | Active since Oct 2016

02 Oct 2016, 20:23

Pizza takes long and wrong order

<p>I ordered 4 pizzas from them - 2 godfather with extra spare rib... and 2 spare rib with exra spare rib... i got 2 spare rib and and 1 god father and i dont know what the other one was... my fiance got so mad and threw the pizza... it is really unacceptable!! I called them to tell them about the pizza and they said that they cannot replace it or ezchange it... the driver took and hour and 15 min to get here.... and during waiting they called an half an hour after ordering the pizza to say that they dont have spare rib.... so i told them to cancel the order then they started yelling at me.. i left that but now everything is ******ed up!! I also work in the food industry so i will make this viral!! This is unacceptable!</p>

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Replies (1)
Pizza Perfect
Pizza Perfect's reply28 Oct 2016, 11:22
Official

Good morning Veruska

Thank you reporting the service you have received from our Glen Marais branch.

On behalf of Pizza Perfect Head Office, I would like to apologise for the service that you have received from our Little Falls store.

Your complaint was sent to our Operations Department, for investigation and to resolve this matter.

Please feel free to contact me directly if I can assist with anything else.

Regards

Monique

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