Pizza perfect Brackenhurst service went for a loop

What a disappointment after all these years lady taking orders no 775 is really a very very bad image of your company normally we give our no and they have all on record. Today it took her almost 5 minutes to order one packet of chicken wings and waited almost an hour when we followed up she said driver left long ago just to get him here in less than 3 minutes because we are walking distance away Come on guys get rid of this woman