JW
Johan W
1 reviews | Active since Feb 2016
24 Feb 2016, 14:18
Pizza Perfect @ Grey Owl SC is useless
Pizza Ordered @ 12h15 (Carnivoris with extra chillies)<br> 12h50 I called to find out where the delivery is. I was told that the driver left already.<br> 13h50 the driver arrives with an ice cold pizza.<br> On the slip it states:<br> No Tomato Base - Extra chillies.<br> This means that after I ordered \extra topping of chillies\" they just removed the tomato base but I still get charged for the extra chillies.<br> <br> When I called the outlet Michael says I have to pay for the pizza irrelevant that it took 1Hour 50 minutes and was cold."
Helpful (0)
Replies (1)0
Replies (1)
Pizza Perfect's replyOfficial
24 Feb 2016, 14:28Hello NJWolmarans,
Thank you very much for giving us feedback regarding our Grey Owl store.
On behalf of Pizza Perfect Head office, I would like to apologise for the inconvenience this matter has caused you.
I have sent your complaint to the store owner and our Operations Department for investigation, and will give you feedback by 25/02/2015.
Please feel free to contact me directly if I can assist with anything else.
Kind regards
Monique
***
Thank you very much for giving us feedback regarding our Grey Owl store.
On behalf of Pizza Perfect Head office, I would like to apologise for the inconvenience this matter has caused you.
I have sent your complaint to the store owner and our Operations Department for investigation, and will give you feedback by 25/02/2015.
Please feel free to contact me directly if I can assist with anything else.
Kind regards
Monique
***
Pizza Perfect's reply24 Feb 2016, 14:28
Official
Hello NJWolmarans,
Thank you very much for giving us feedback regarding our Grey Owl store.
On behalf of Pizza Perfect Head office, I would like to apologise for the inconvenience this matter has caused you.
I have sent your complaint to the store owner and our Operations Department for investigation, and will give you feedback by 25/02/2015.
Please feel free to contact me directly if I can assist with anything else.
Kind regards
Monique
***
Thank you very much for giving us feedback regarding our Grey Owl store.
On behalf of Pizza Perfect Head office, I would like to apologise for the inconvenience this matter has caused you.
I have sent your complaint to the store owner and our Operations Department for investigation, and will give you feedback by 25/02/2015.
Please feel free to contact me directly if I can assist with anything else.
Kind regards
Monique
***