Pizza arrived COLD after waiting 40 MINUTES for a 3min drive!!

I ordered pizza from Pizza Perfect Vorna Valley which is 3mins away from my place. I placed an order at 10:19, when the delivery didn't arrive at 10:51, I called them and they told me the driver just left. Really by 11 he arrived but MY PIZZA WAS COLD!!! What the heck is that??? Poor poor service I must say!