TR
Trevor R
1 reviews | Active since May 2012
03 Feb 2015, 20:22
Lying to customer, no delivery
I have had it with pizza perfect Arcadia! Ordered two Margherita Pizza's at 7:10pm on Tuesday night. After giving the address and cell number to the lady over the phone, i Asked for the total, but was not answered because she put the phone down already. After waiting about an hour I called again to find out where the pizza's were, was told they very busy and will be delivered soon. 5 minutes later i get a call telling me that the driver is lost and cannot find the house, cancelled ordered! Pathetic and taking the customer for an idiot. I was a loyal client but feel pizza perfect is seriously lacking!!!
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Pizza Perfect's replyOfficial
04 Feb 2015, 11:29Hello T0m4h4wk,
Thank you very much for alerting to us to the service you have received from our Arcadia Branch.
On behalf of Pizza Perfect Head Office, we would like to apologise for the service you have received.
Your complaint has been sent to the store owner who is investigating this matter and should give you feedback later in the week.
If you have any other questions or comments, please feel free to contact me directly.
Kind regards
Monique
***
Thank you very much for alerting to us to the service you have received from our Arcadia Branch.
On behalf of Pizza Perfect Head Office, we would like to apologise for the service you have received.
Your complaint has been sent to the store owner who is investigating this matter and should give you feedback later in the week.
If you have any other questions or comments, please feel free to contact me directly.
Kind regards
Monique
***
Pizza Perfect's reply04 Feb 2015, 11:29
Official
Hello T0m4h4wk,
Thank you very much for alerting to us to the service you have received from our Arcadia Branch.
On behalf of Pizza Perfect Head Office, we would like to apologise for the service you have received.
Your complaint has been sent to the store owner who is investigating this matter and should give you feedback later in the week.
If you have any other questions or comments, please feel free to contact me directly.
Kind regards
Monique
***
Thank you very much for alerting to us to the service you have received from our Arcadia Branch.
On behalf of Pizza Perfect Head Office, we would like to apologise for the service you have received.
Your complaint has been sent to the store owner who is investigating this matter and should give you feedback later in the week.
If you have any other questions or comments, please feel free to contact me directly.
Kind regards
Monique
***