Just not Quite There

<p>Dear Pizza Perfect, </p> <p>I have enjoyed many a meal from you guys and the wings have become something of a family favorite; tender, succulent chicken in that absolutely amazing batter... you don't get much better.</p> <p>Now, last night (20-09-2016) at 19:40 I arrived and placed, admittedly, a rather large order of 1x20 wing combo and an additional 2x6 wings, and was told the wait would only be +/-20 minutes.</p> <p>However I only recieved the order some 40 minutes later and while that didn't bother me too much, as they've set the bar quite in terms of quality, I was dismayed to get home and find the chicken to be a few shades shy of black in terms of colour and overcooked, additionally, the chips were, for lack of a better word, macerated in the chip spice which has chilli in it which made it quite challenging to eat.</p> <p> </p> <p>Now with it being around 20:30 I wasn't about to ride over there and cause a scene; we were hungry and in all honesty the food was tasty enough, so despite overcooked chicken and chips so buried in the chip spice it damn near blew my head off we had a good meal, but I want impress upon the shop owners that, particularly in the last hour or two before closing that standards should be maintained. I know it's a long day for the staff but the customer still deserves the best.</p> <p> </p> <p>Having said all this I'd like to make it clear that I'm not being disparaging for the sake of it; Pizza Perfect has set the expectation of high standards and good quality if not promptly delivered. A customer doesn't mind waiting a while for good stuff, but what I got last night, while decent, was just not up to the standard I've come to expect.</p> <p> </p> <p>It's my sincerest hope that the next time I order from Pizza Perfect, I'll get the very best. I'm quite fond of your food after all.</p>