1 reviews | Active since May 2012
*********** STAFF & SERVICE - NOT THE FIRST TIME
I PLACED AN ORDER FOR DELIVERY FOR TWO LARGE PIZZA'S ON THE 04-03-2015 FROM PIZZA PERFECT ARCADIA @ 18:40, A LARGE REGINA AND LARGE VEGETARIAN. I HAVE ORDERED THERE BEFORE, AND THEY HAVE DELIVERED SO THEY HAVE MY ADDRESS ON THEIR SYSTEM. I RECEIVED A CALL BACK FROM THE PERSON I PLACED THE ORDER WITH TO INFORM ME THEY DO NOT HAVE HAM FOR THE REGINA PIZZA AND ASKED IF THEY CAN REPLACE IT WITH SALAMI, SAID THAT WOULD NOT BE A PROBLEM. ABOUT 40 MINUTES WENT BY WHEN WE RECEIVED A CALL ASKING WHERE \EXACTLY"I STAY... GAVE DETAILED DIRECTIONS TO THE PERSON OVER THE PHONE AND BELIEVED THE PIZZA WOULD BE DELIVERED SHORTLY. TRIED TO PHONE THE STORE NUMBER AGAIN ABOUT 30 MINUTES LATER TO FIND OUT WHERE THE DELIVERY PERSON WAS BUT NOBODY PICKED UP THE PHONE.... WHAT A JOKE! . WOULD THINK THAT THEY WOULD PUT UP A MAP OF THE SURROUNDING AREAS IN THE SHOP OR HAVE SOMEBODY COMPETENT ENOUGH TO ACCESS GOOGLE MAPS AND PRINT DIRECTIONS FOR THE DRIVER.... FINALLY GOT THE PIZZA'S I ORDERED. HAVE JUST HAD A LOOK AT THE RECEIPT... SOME HOW THEY HAVE THE WRONG SUBURB IN THE ADDRESS LINE. EXTREMELY FRUSTRATING... PIZZA'S ARE EXCELLENT THOUGH"
Thank you for alerting us to this matter.
I believe you have spoken to our store owner (Revlin) and that this matter has been resolved.
Please do not hesitate to contact me directly if you have any further questions/comments.
Thank you for your continued support.
Kind regards
Monique
***
Thank you for alerting us to this matter.
I believe you have spoken to our store owner (Revlin) and that this matter has been resolved.
Please do not hesitate to contact me directly if you have any further questions/comments.
Thank you for your continued support.
Kind regards
Monique
***
