WG
Wessel G
1 reviews | Active since Jun 2013
24 Jun 2015, 09:35
Horrible sour taste
Hello Pizza Perfect.<br> <br> I write this complaint with a heavy heart, We bought Pizza from the Strubensvalley shop last night, I had a piece of pizza and it didn't taste right, so I had another piece still the same horrible sour taste one of the meat topping were off, So I called the store and the send me a replacement pizza, they said the opened new salami and ham but it had the same sour taste. This is not the first time we order pizza from them with meat being off. I am not sure if they try to push the meats as long as they can but I can tell you I am really disgusted with it.<br> <br> Could you please get this sorted out.<br> <br> Thank you
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Pizza Perfect's replyOfficial
02 Sept 2015, 12:58Hello woodenmonster_za,
Thank you very much for taking the time to report your feedback through the HelloPeter website.
On behalf of Pizza Perfect Head Office I would like to apologise for the inconvenience this matter has caused.
Please know that we take matters like this very seriously and have spoken to our suppliers as well as our Quality Department at Head Office to ensure that we continue to sent our Top Quality Products to our store.
The store owner and management has also been made aware to double check products.
Please feel free to contact me directly if I can assist you with anything else.
Kind regards
Monique
***
Thank you very much for taking the time to report your feedback through the HelloPeter website.
On behalf of Pizza Perfect Head Office I would like to apologise for the inconvenience this matter has caused.
Please know that we take matters like this very seriously and have spoken to our suppliers as well as our Quality Department at Head Office to ensure that we continue to sent our Top Quality Products to our store.
The store owner and management has also been made aware to double check products.
Please feel free to contact me directly if I can assist you with anything else.
Kind regards
Monique
***
Pizza Perfect's reply02 Sept 2015, 12:58
Official
Hello woodenmonster_za,
Thank you very much for taking the time to report your feedback through the HelloPeter website.
On behalf of Pizza Perfect Head Office I would like to apologise for the inconvenience this matter has caused.
Please know that we take matters like this very seriously and have spoken to our suppliers as well as our Quality Department at Head Office to ensure that we continue to sent our Top Quality Products to our store.
The store owner and management has also been made aware to double check products.
Please feel free to contact me directly if I can assist you with anything else.
Kind regards
Monique
***
Thank you very much for taking the time to report your feedback through the HelloPeter website.
On behalf of Pizza Perfect Head Office I would like to apologise for the inconvenience this matter has caused.
Please know that we take matters like this very seriously and have spoken to our suppliers as well as our Quality Department at Head Office to ensure that we continue to sent our Top Quality Products to our store.
The store owner and management has also been made aware to double check products.
Please feel free to contact me directly if I can assist you with anything else.
Kind regards
Monique
***