1 reviews | Active since Sept 2014
Horrible Service
<p>Good Day</p> <p>My wife went to the above-mentioned Pizza perfect on Friday 10 march 2017, she placed and paid for her order at 16:35 she sat waiting for the pizza with no joy by 17:15, she then told them to deliver as they said 5 more minutes, she came home by 17:20. we then waited till 17:45 I lost my patience and went to the shop myself only to be dealt with by arrogant people who would rather give attitude than a solution, so I was told to go home and the delivery guy will be there shortly got home waited for the guy and he got there 5 min after I got home, I got my nice cool pizzas and was missing my juice, this was the R169.90 special with 4 cans, I got my pizza delivered and still had to drive a 3rd time to go get the missing cans that they never delivered, I asked for the franchise details so that I can take this further and my 4 cans. honestly to the boss if you gonna apologise mean it your face was full of attitude and arrogance with his snotty replies. I am not saying that the customer is always right what I am saying is don't give the customer attitude and bad service coz you messed up. for one thing, i have had pizza perfect when hot and its been amazing but after this getting a cold pizza after an hour wait with horrible service pizza perfect has fallen!!!</p>
Good morning Jody
Thank you for taking the time to report the service you have received from our Silverfields store.
Once again, on behalf of Pizza perfect Head Office, I would like to apologise for the inconvenience this matter has caused you.
As discussed, your complaint has been sent to the store owner as well as our Operations Department, and feedback will be provided asap.
Please feel free to contact me directly if I can assist with anything else.
Kind regards
Monique
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Good morning Jody
Thank you for taking the time to report the service you have received from our Silverfields store.
Once again, on behalf of Pizza perfect Head Office, I would like to apologise for the inconvenience this matter has caused you.
As discussed, your complaint has been sent to the store owner as well as our Operations Department, and feedback will be provided asap.
Please feel free to contact me directly if I can assist with anything else.
Kind regards
Monique
***
