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nompumelelo P

1 reviews | Active since Aug 2016

26 Aug 2016, 19:54

Hi. Kindly assist me please. I recieved horrible service from the pizza perfect in ferndale randburg. Firstly i called in to order pizza only to be recieved by a rude store manager who was very dispodant and not very helpful. He was rude and hung up the

<p><span style="color: #000000; font-family: Soma; font-size: medium; widows: 1;">Hi. Kindly assist me please. I recieved horrible service from the pizza perfect in ferndale randburg. Firstly i called in to order pizza only to be recieved by a rude store manager who was very dispodant and not very helpful. He was rude and hung up the first time. I called in again and he never confirmed my address and said it reflected in the system. He then did not place the order to be dilivered to my address and when i called in to find out why it took 1hr:20min to get the pizza he then advised me that they are walking out of the store they are clossed. I cant find the ferndale managers address and the store manager Brian Ndlovu is giving this chain of stores a bad name. The owner of the store needs to know. Please give the the email add or forward my email on my behalf. Thank u</span></p>

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Replies (1)
Pizza Perfect
Pizza Perfect's reply29 Aug 2016, 11:02
Official

Hi Nompumelelo

Thank you for alerting us to this matter and fir taking the time to talk to me telephonically.

On behalf of Pizza Perfect Head Office, I once again want to apologise for the service you have received from our Ferndale branch.

As discussed telephonically, your complaint will be sent to the store owner of Ferndale, who will investigate and resolve this matter.

Please feel free to contact me directly if I can assist with anything else.

Kind regards

Monique

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