ZD
Zahra D
1 reviews | Active since May 2012
14 Mar 2015, 11:10
Frozen food and a bad attitude!!!
Ordered a chicken lasagne from pizza perfect on Monday, only to receive a half frozen, semi-thawed lasagne that had the worst smell ever!!! When I went to return it, I had absolutely NO apology... Customer Service sucks! food sucks! And I'm still waiting for the manager to call me. Apparently he is too precious to be contacted and the policy is that he will contact the customer. Utter bull!
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Pizza Perfect's replyOfficial
16 Mar 2015, 15:22Hello zahrad,
Thank you very much for taking the time to report this matter on HelloPeter.
On behalf of Head Office, I would like to once again apologise for the inconvenience caused with regards to the product and service you have received from our Broad Acres store.
As telephonically discussed, your complaint will be sent to the store owner who will assist in investigating this complaint.
If you have any further questions, please do not hesitate to contact me directly.
Kind regards
Monique
***
Thank you very much for taking the time to report this matter on HelloPeter.
On behalf of Head Office, I would like to once again apologise for the inconvenience caused with regards to the product and service you have received from our Broad Acres store.
As telephonically discussed, your complaint will be sent to the store owner who will assist in investigating this complaint.
If you have any further questions, please do not hesitate to contact me directly.
Kind regards
Monique
***
Pizza Perfect's reply16 Mar 2015, 15:22
Official
Hello zahrad,
Thank you very much for taking the time to report this matter on HelloPeter.
On behalf of Head Office, I would like to once again apologise for the inconvenience caused with regards to the product and service you have received from our Broad Acres store.
As telephonically discussed, your complaint will be sent to the store owner who will assist in investigating this complaint.
If you have any further questions, please do not hesitate to contact me directly.
Kind regards
Monique
***
Thank you very much for taking the time to report this matter on HelloPeter.
On behalf of Head Office, I would like to once again apologise for the inconvenience caused with regards to the product and service you have received from our Broad Acres store.
As telephonically discussed, your complaint will be sent to the store owner who will assist in investigating this complaint.
If you have any further questions, please do not hesitate to contact me directly.
Kind regards
Monique
***