Worst website/app ever

So I went to the Pizza Hut website to order, and it suggested I use their new app.

So I downloaded it and tried to place an order on the new app. But when it gets to the 3d secure payment page, no code is sent, which is probably just as well, cos there's nowhere to enter it if they did send it. You're just left watching a timer count down from 15 minutes to when your order is cancelled.

Then I go to the website, and log in. It shows this order as a recent order but no way to pay for it. And nowhere anywhere on the screen is there an icon for your shopping cart. But when you click to re-order it says, are you sure you want to empty your cart. No, I don't! I want my pizza!

Finding the login button was hard enough. There isn’t one – at the very bottom of the page in small text there’s a login link.

So then I get this email that says you didn't finish your order, and just to hit reply to contact us. And at the bottom of the email it says this is an auto-generated email, please do not hit reply to it.

And so I click the links in the email to finish the order, and I get an “ooops! We can’t seem to find the page you’re looking for” message. So I click Go Home.

Where I'm told to download the app to place my order.

This is, without question, the absolutely worst commercial website I have ever seen, with the worst app integration, and the worst customer experience.