Very bad quality service and food

Hi Pizza hut, I'm always excited to order your pizzas as it's definitely a treat, but unfortunately on Saturday, 19 Aug 2017, this was not the case. I would like to point out the problems we had: - We struggled to get through to someone, either the phone would ring until it cut out on its own or it was a busy tone. - We ordered the Triple Treat as the dessert pizza is the BEST but sadly they informed us that they didn't have any dessert pizza and will replace it with garlic rolls. - We placed the order 19:10 and were told it would take 30-40 minutes, we finally paid for the order at 20:41 - We only received 2 garlic rolls in the place of the small dessert pizza. The pizza is worth R29.90 and the Garlic rolls are worth R16.90. We feel a little duped... - The garlic rolls were stale, old, hard, dry...We didn't eat them - The pizzas hardly had any cheese on, they were dry and not fresh like I'm used to having from pizza hut. We both ate 2 slices and decided it's just not nice enough to try and finish. - It was my friend's first time trying Pizza hut after I've made such a hype about it, I felt embarrassed to have bought us dinner from Pizza hut that night. - Food, time and money was wasted... I generally don't expect anything from a franchise after complaining, but this time the food and service quality were really bad and I insist that Pizza hut correct this experience by either a voucher or something before I'd ever risk wasting another R159.90 at a Pizza hut again.

If you would respond to my email via your customer service email, then we can finally come to some conclusion.