Pizza Hut - Poor All Round Service

I ordered a Pizza from your Northcliff branch at 20h19. Then received a call to confirm my address again (I however ordered Pizza from the store on many occasions, so my details should be on the system.)

The driver then called me once for 49 seconds, then again for 47 seconds. I then had to call the driver at 20h54 and staid on a call with him for 19 minutes until he found my house. At one point on the call he asked me to meet him at a local Petrol Station, I live 3.4 km's from the store. I wanted to drive i would have just went to the outlet itself and not do a delivery

I insist on compensation, firstly for my frustration when I eventually, secondly for the calls made and thirdly for the for the dried out Pizza that we did not eat. I have made screen shots of this and haply post them online.

Urgent feedback please. It took over an hour to receive our supper. I'm also getting no joy from their complaints team. I've escalated and asked for feed back ………. Still Waiting...……..