Pizza hut

Hi went to pizza hut in rockgottege and I ordered BBQ and onion large took my pizza home gave my mom two slices and she said she can't as it's burning her mouth at the time I did not realise that the pizza was full of chillies this is the first time I ordered such a pizza. And I can tell you I don't mind hot stuff but it's not what I ordered. Even last month I ordered a special pizza and I waited almost 1 hour for from the same franchise. I am absolutely ****ed off at the service there is no management there they chat like they are holiday. Absolutely pathetic service