Orders never arriving from the restuarant

On friday 01 december 2023 @ 19h25 i ordered the big boss pizza special from pizza hut village@ horizon,the order never arrived and attempts to call the store went unanswered for +-45 minutes becore the store closed ,this is not the first time a ordered item was not delivered at all by the same restuarant as a simi**** incident took place in august 2023,i now conclude that this place has no consideration or care for customerz