Obviously you don't need my business

What is the point of ordering online, receiving confirmation of an order number and delivery time (which was an hour from order time) only to follow up 1.5hours later and the order number does not exist. WOW, that's customer service hey. I chose to order at 10:45 so food can be delivered to staff for lunch by 12. Follow up at 12 and then 12:15 only to be told they will call the store and get back to me. I called back at 12:30 to find out there is no order number like that or nothing on my profile. Absolutely pathetic customer service. Don't count on me as a customer EVER!!!!