NOW IM INCONVENIENCED TRYING TO GET MY MONEY BACK

Where to start, the first time I order, they forget pizza comes with cheese, the second time I order only because my daughter insists she has to taste it for herself. After I complained about the previous pizza, we get cheese, a much better pizza from the first time. I then swipe my card put in my pin and the delivery guy says his machine is not working, I tell him I will not pay cash as I have already punched in my pin. He goes back to the shop and has his manager Sajira calls me and makes me feel like a ******** and that she is sending her driver back for the cash. Today I see that I have in fact been debited from the swipe and guess what, she is on leave and there is no one else that can help me as Ndumisa, the manager today cant reach her. Not only that, when I call, because obviously I have to follow up now, I am inconvenienced and for what, Sajira had all my detail as it was an order for delivery, she should have waited to prove I didnt pay, knowing full well I had already punched in my pin, Now I have no detail of her and am left out of pocket , and when I call Ndumisa, he says hello several times like he cant hear me then drops the call. Thank goodness for HP.