No fuel for deliveries

So I placed an online order on Monday 2/12/19 at 18:17 for the big boss. My order was successful and I received an order number. A time frame of delivery was given for 19:00 however, I did not receive my order. I gave it a few more minutes thinking maybe they’re busy. By 19:30 I called the number that I found online and it directed me to a call Centre, I selected option 2 ‘follow up on an order’ and was put on hold for 4 minutes before the line was cut with no answer. I called back at 19:50 and followed the same procedure. Still, my call wasn’t answered. 20:30 and I still haven’t received my order. By 21:00 I gave up because the store closed at that time (still haven’t received my order)

At 20:18 I received a ‘survey’ email from Pizza Hut, obviously by this time I should have received my order.

I’m a frequent customer of Pizza Hut and after this awful experience I will no longer be visiting them. My friends and family will hear about this and stop supporting them too.