Horrible service

The most disgusting or shall I say horrible service from the the food to the manager. I sent my complaint through on through. And only today the manager calls me. I am still waiting for my refund. What's so disappointing is I got to keep calling or messaging the manager for an update. Was Told ubereats would call me. Which they didnt. Best believe that I am going to drag your name to the grounds on social media. STOP TAKING ADVANTAGE!!!! I will never