TB
Tammy B

1 reviews | Active since Mar 2013

14 Feb 2021, 13:06

DO NOT ORDER FOOD FROM PIZZA HUT VIA MR D APP!!!!

On Friday 12 Feb I placed an order for 2 pizzas via the MR D app. My order was placed at 18:15. after an hour waiting and no developments happening on the app I called MR D to follow up. they confirmed the driver is at the takeaway spot collecting the food as we speak. 30 minutes later I called again as I received an email saying my order was cancelled? MR D confirmed pizza hut has no stock of the items ordered yet I ordered a cheese pizza and a bacon feta avo? I find this completely and utterly disgusting how no one communicated with me, the fact that I as the customer had to call multiple times to follow up. and eventually my last resort at 20:15 ordering from an alternative takeaway spot!!! we were left with only having dinner after 21:00!!!! pathetic really pathetic. PIZZA HUT should be removed from the MR D app!!!! extremely unprofessional.

0
Replies (0)