1 reviews | Active since Mar 2015
Disgusted in the service from Uber Eats and Pizza Hut!!!
I just received my order from Uber Eats that I placed from Pizza Hut Lynnridge mall in Pretoria East. What a disappointment!!! I ordered 2 Pizza specials where you had to receive 2 x 1.5L Cokes to complete the special which I never received, I also placed an order for a chocolate pizza which was advertised as medium size and guess what it was a small that arrived at my door... I told the driver that a mistake was made and he advised that I should log a complaint with Pizza Hut to rectify, which I normally do with a fast food shop if they made a mistake when I placed through Uber eats, when I called I spoke to the manager which was extremely unhelpful and rude, he told me that the driver must have ****** the 2 x 1.5L cokes and that is not his problem, he also said that they told Uber eats there was a mistake on the Uber eats website regarding the size of the chocolate pizza, I feel this is between Pizza Hut and Uber Eats, not the customer, but again I was told it's not his problem I have to sort myself out.
When I advised him that I was not happy and will have to report this poor service to HelloPeter, he told me that it's not his problem I can report the driver and Uber Eats and it is not Pizza huts problem.
Now I ask this question of Uber Eats and Pizza Hut, why does it feel to me that you do not care about your customers? I will most probably not receive my money back or be compensated for this poor service from both your companies.
I feel so disrespected as a customer, it makes me sick, I feel like driving to your store and dumping your pizza's on the floor and letting you keep your money.
I will make sure none of my family or myself will ever buy from any of you again, this is a promise!!!
This service was disgusting
