FM
Felicia M

1 reviews | Active since Sept 2017

22 Aug 2025, 11:00

Cheaply made pizzas that are not worth the price - do not waste your money

I am a Pizza Hut regular but this was my first time ordering from the Atterbury branch in Pretoria East and wow, what a hugely disappointing experience! I ordered 2 large pizzas - I counted maybe 8 pieces of rib on the ENTIRE bbq rib pizza, and about 6 pieces of pineapple, on the WHOLE pizza. There were some slices that had no pineapple at all and maybe 1 - 2 pieces of rib. Are you for real?? Not only did they completely rob us of the toppings, but they also put little to possibly no bbq or marina sauce on both pizzas. It was so dry I had to put my own sauces on when it arrived! EVERYTHING about the pizza was so disappointing! I would've driven right back to the store and demanded a refund if I didn't have guests to feed.

Your pizzas are pretty expensive compared to other places like Romans, etc. And yet you completely cheaped out on the ingredients. The price I paid did not match what I received. What a total waste of my money! Do you realize the state of the economy and the fact that even just 2 large pizzas are a whole days salary for some households? Some of us can only afford one take out a week if we're even lucky, and this is what we get?

& I see from your reviews that many others have complained about this exact same issue at the Atterbury branch and yet you are still doing it! That is so embarrassing! Is your head office doing anything about this repeat offender or are you just fine with such a central branch bringing such a bad reputation to your franchise??

I will never buy from you guys again. I will be sharing this experience with my 17k social media followers. Very very disappointing and upsetting

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