BAD SERVICE AND MISSING ITEMS

Northriding managers attitude its just unacceptable ,I I guess treating customer fairly don't apply to them. i've never been spoken to, the way he did by anyone ,his RUDE, unprofessional, NO MANORS ,VERY ARROGANT . I ordered my dinner box at 4pm and said will collect at six, when i get home i had TWO missing items on my order .called in to explain ,before resolving the issue he tells me( i said i will collect it at 6 and i was late with 20 minutes) which ,i don't think that's even a reason enough for me not to get a complete order .after his unprofessional manor he said he will send a driver ,40 minutes later still no communication, i had to call and ask them if we can meet by the garage for the safety of the scooter guy cause it was late already, which that was ignored also, then decided to go back around 8pm ,still my missing items was not ready, mind you i order at 4pm ..had to wait for 15 minutes for grillers ,when i open the bag he didn't put chips after he said he had put all my missing items, waited another 8 minutes for the chips. zero greetings, no apology ,he told me he was not going to stop delivering items due to my missing items as the only had 1 scooter ,it seem like nothing get done when we get mistreated and he knows that, for him to represent pizza hut Northriding its disappointing.