10 Stars for the staff - 0 Stars for Pizza Hut Corporate.

It has now been over 6 months that the Shelly Beach store is "closed / not operational" via the website or app due to supposed system errors. The "authorities" may claim that it is due to me trying to contact them during load shedding when they are in fact closed BUT I live in the same effected area and I am aware of the open/closed times as a result. All 3 options of "Delivery", "Take Away" and "Call To Collect" give the same "closed" results. The phone number listed for the Shelly Beach branch on the website also does not work when tried or it just rings. I am forced to get in my vehicle and drive there to place my order and wait. Yesterday again I was forced to go there physically to place an order for a special on "Super Boss" deal I received via an email during the day. To compound the problem the VERY HELPFULL staff were forced to do a manual transaction as the system did not have the deal loaded for them to process via the system. All extra time wasted by myself and also the poor staff impacted due to *********** behind the scenes role placers who don't need to deal with the issues and frustrations of the in-store staff. It was mentioned by the staff that supposedly(?) the Uber Eats and Mr Delivery options do work BUT why should I be forced to make use of these expensive options when I prefer the call and collect or take away options of getting my take aways from ANY franchise due to proximity and ease. Pizza Hut - get your systems functional as you are likely loosing customers who are not local and don't know the issue. Debonairs Pizza are always busy. If I was a holiday maker trying to order a pizza and find the store "closed" I will just go to a competitor to get my meal. 10 Stars for the staff - 0 Stars for Pizza Hut Corporate.