IP
Ivan P
1 reviews | Active since Apr 2019
14 Oct 2024, 10:14
Very bad customer service
Been asking for quotes and no reply from any of the email addresses. I have an account with Pinnacle, and really expected that I will get business level support and service
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Replies (2)0
Replies (2)
Pinnacle ICT's replyOfficial
16 Oct 2024, 12:51Good day Ivan
I hope you are well. We truly do apologise for your unsatisfactory experience. I have escalated this to our National Technical Manager, they will be in contact shortly.
I hope you are well. We truly do apologise for your unsatisfactory experience. I have escalated this to our National Technical Manager, they will be in contact shortly.
Pinnacle ICT's reply16 Oct 2024, 12:51
Official
Good day Ivan
I hope you are well. We truly do apologise for your unsatisfactory experience. I have escalated this to our National Technical Manager, they will be in contact shortly.
I hope you are well. We truly do apologise for your unsatisfactory experience. I have escalated this to our National Technical Manager, they will be in contact shortly.
Pinnacle ICT's replyOfficial
30 Oct 2024, 08:20Good day Ivan
Would it be possible to give me your account number at Pinnacle so that I can forward your complaint to out sales department as well?
Thanks
Would it be possible to give me your account number at Pinnacle so that I can forward your complaint to out sales department as well?
Thanks
Pinnacle ICT's reply30 Oct 2024, 08:20
Official
Good day Ivan
Would it be possible to give me your account number at Pinnacle so that I can forward your complaint to out sales department as well?
Thanks
Would it be possible to give me your account number at Pinnacle so that I can forward your complaint to out sales department as well?
Thanks