MY
Marinus Y

1 reviews | Active since Oct 2021

20 May 2025, 10:12

The service here is terrible.

Service here is terrible. Some of the collection staff is kind of nice, but overall the service here is just bad. I always wait hours for a response, when I collect the stock is never ready and it seems like no one knows what's going on. I deal with Esquire and Syntech on a daily basis and they both have much better and quicker customer service.

0
Replies (1)
Pinnacle ICT
Pinnacle ICT's reply03 Jun 2025, 09:36
Official
Good day Marius
I trust you are keeping well. Thank you for your response and for bringing this to our attention. We truly do apologize for your unsatisfactory experience, as we always try our best to deliver the exceptional.
we have forwarded your response to our relevant complaints department. Which Pinnacle branch do you deal with?