Shocking service from Pinnacle Durban Branch

If you live in Durban and need a new computer do not let your IT Consultant even suggest a Lenovo from Pinnacle.<br> <br> I bought a Lenovo at the end of September last year thinking I had a great deal as the sales pitch was that it had a 3 year warranty with a walk in, walk out, replacement policy if anything was wrong during that time.<br> <br> To cut a long story short it has been back 4 times since then but no replacement machine has been offered. On each occasion it has been with Pinnacle for over two weeks while they wait for a part to be sent from Johannesburg or wait for PartServe to check it out or this latest time for them to get permission from Microsoft to load Windows 7. The machine originally had Windows 7 on it when I first started using it so why do I have to get permission now??<br> <br> Phone calls are not returned, letters are not acknowledged. Meanwhile I am not able to run my business efficiently.<br> <br> So please, don't do business with Pinnacle in Durban