KR
Kyle R

1 reviews | Active since Nov 2024

13 Nov 2024, 23:53

Pinnacle Wants Money

Pinnacle's admin is terrible. They sent me an invoice now for part of a refund they were more than eager to give me over 9 months ago. Now suddenly they want the money.

Horrible, terrible, no good service. I want to cancel my account with Pinnacle. I will not take responsibility for their terrible, horrible, so-called service!

0
Replies (3)
Pinnacle ICT
Pinnacle ICT's reply18 Nov 2024, 10:48
Official
Good day Kyle
I hope you are well.  We truly do apologise for your unsatisfactory experience. I have escalated this to a Credit Manager in Midrand. They will be in contact shortly
KR
Kyle R's update18 Nov 2024, 11:07
Reviewer Update
Thanks for the help Pinnacle, it has been resolved now! So happy, thanks to Carlene Jones for the help.
Pinnacle ICT
Pinnacle ICT's reply25 Nov 2024, 11:21
Official
Great! :)