No words...

It is the first time in my entire life I am putting in a negative review for a company for a second time in a row. The service supposed to be provided, leaves me deeply dissatisfied. My laptop was given in on 26 March 2024 for repairs/replacement, as it is still under warranty. After putting in my previous negative review of Pinnacle not updating me regarding my laptop, I received a call next day. Only then I received an update - not before or after that.

This provider has serious issues with providing a proper service. I called this morning to find out what is happening. The lady reassured me that she was to send an email to the technical team, copying me immediately with no result.

I am shocked!!