ER
Estelle R
1 reviews | Active since Jun 2015
18 Jun 2015, 17:02
Flimsy Tablet Screen 7inch
My son's proline tablet fell from the bed to the floor in its cover and now its also cracked - really flimsy screen and I wonder how much this will cost me now to replace it and where would I need to go to get it replaced? My tablet being 3 months old also just stopped charging and I had to return it and now I'm waiting for my replacement, I wonder if this is all worth it though!
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Pinnacle ICT's replyOfficial
29 Jun 2015, 17:59Hello Rose1976,
Our apologies for the bad experience you have had. Your tablet screen is unfortunately not under warranty and you will need to bring it in to your nearest branch for assessment and repair. Details can be found at this link: http://www.pinnacle.co.za/#!/contact-us
Regarding your tablet - where did you return the tablet to? I'd like to follow up on where this is for you and try to speed up the process for you to receive your replacement.
I have sent you an email last week with regards to the above but have not yet received a respsonse.
Look forward to hearing back from you
Our apologies for the bad experience you have had. Your tablet screen is unfortunately not under warranty and you will need to bring it in to your nearest branch for assessment and repair. Details can be found at this link: http://www.pinnacle.co.za/#!/contact-us
Regarding your tablet - where did you return the tablet to? I'd like to follow up on where this is for you and try to speed up the process for you to receive your replacement.
I have sent you an email last week with regards to the above but have not yet received a respsonse.
Look forward to hearing back from you
Best regards,
Pinnacle ICT's reply29 Jun 2015, 17:59
Official
Hello Rose1976,
Our apologies for the bad experience you have had. Your tablet screen is unfortunately not under warranty and you will need to bring it in to your nearest branch for assessment and repair. Details can be found at this link: http://www.pinnacle.co.za/#!/contact-us
Regarding your tablet - where did you return the tablet to? I'd like to follow up on where this is for you and try to speed up the process for you to receive your replacement.
I have sent you an email last week with regards to the above but have not yet received a respsonse.
Look forward to hearing back from you
Our apologies for the bad experience you have had. Your tablet screen is unfortunately not under warranty and you will need to bring it in to your nearest branch for assessment and repair. Details can be found at this link: http://www.pinnacle.co.za/#!/contact-us
Regarding your tablet - where did you return the tablet to? I'd like to follow up on where this is for you and try to speed up the process for you to receive your replacement.
I have sent you an email last week with regards to the above but have not yet received a respsonse.
Look forward to hearing back from you
Best regards,