RS
Ryan S

1 reviews | Active since Jan 2017

02 Jul 2024, 14:23

Don't buy any ASUS product

Absolutely a horrible experience. Just took in my ASUS TUF gaming laptop to get a quote on repairs. I was there for 2 hours and told to wait as the only technician just poured his coffee. When i finally got my invoice for repair and paid, i was told that i will be emailed when the part has arrived, only to remind them that they never took my email address. Then i was sent back again and told that i must email them later on in the month to get an update as they are to busy to send out emails. I was treated like a ******** because i dared to bring in my R30000 laptop for repairs

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Replies (1)
Pinnacle ICT
Pinnacle ICT's reply03 Jul 2024, 09:30
Official
Good day Ryan

I hope you are well.  We truly do apologise for your unsatisfactory experience. I have escalated this to our National Technical Manager, they will be in contact shortly