KB
Kyle B

1 reviews | Active since Sept 2015

07 Jun 2023, 11:28

Avoid at all costs.

Their staff are useless.

I have been sitting in reception waiting for over an hour to collect an laptop from their PinTeq division. I am the only person here... They spend most if their time having a fat chat.

The laptop "ready to collect" email was sent a week ago.

After 55mins of waiting I get told they are still waiting to allocate my payment.

I paid a month ago and they require payment before they start repairs, so what is there to still allocate?

I will be making sure all my companies repair needs are taken else where from now on.

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Replies (1)
Pinnacle ICT
Pinnacle ICT's reply08 Jun 2023, 09:37
Official
Hi Kyle

We apologize for the bad experience you had with our Pinteq division. Thank you for bringing this to our attention. We will escalate this to our service manager and provide feedback as soon as possible.