IG
Ishalen G
1 reviews | Active since Oct 2012
11 Aug 2025, 10:08
Absolutely useless customer service
Contacted call desk on 28 July for a Asus battery replacement. Over 2 weeks and still have not received. Have been sending follow up emails with no responses. Will never buy another Asus product nor try to use Pinnacle ICT services
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Pinnacle ICT's replyOfficial
12 Aug 2025, 09:28Good day Ishalen
I trust you are keeping well. Thank you for your response and for bringing this to our attention. We truly do apologize for your unsatisfactory experience, as we always try our best to deliver the exceptional.
I have escalated this to our service manager, and they will be in touch soon.
I trust you are keeping well. Thank you for your response and for bringing this to our attention. We truly do apologize for your unsatisfactory experience, as we always try our best to deliver the exceptional.
I have escalated this to our service manager, and they will be in touch soon.
Pinnacle ICT's reply12 Aug 2025, 09:28
Official
Good day Ishalen
I trust you are keeping well. Thank you for your response and for bringing this to our attention. We truly do apologize for your unsatisfactory experience, as we always try our best to deliver the exceptional.
I have escalated this to our service manager, and they will be in touch soon.
I trust you are keeping well. Thank you for your response and for bringing this to our attention. We truly do apologize for your unsatisfactory experience, as we always try our best to deliver the exceptional.
I have escalated this to our service manager, and they will be in touch soon.